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Abysmal removal company - Removals Review

Star Full Star Empty Star Empty Star Empty Star Empty   1 / 5 by Claire on 03rd May, 2018, a review for Arclite Removals

The packers were supposed to move our large items out the day before but didn’t which meant the sofas were moved in a rush and torn.
Almost every other piece of furniture was damaged, as well as picture frames smashed, wardrobe feet lost (have never arrived), and other people’s boxes coming in addition to our own. Our belongings had clearly been stored somewhere damp and the washing machine was covered in mud.
When the sofa was brought into our new house they dropped it and slammed it into a wall which cracked the plaster board.
Large holes were punched into the bottom of drawers from impacts from heavier items in the lorry and our computer also took a heavy impact and got broken.
Three months on and we have been given £1200 - this is at best one third of what we are due.
Do not use this company, they are abysmal at moving and rude to deal with. Avoid.

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Review Overview

Removal Details:

Customer Service:

Quotation Number: N/A Communication: Star Full Star Empty Star Empty Star Empty Star Empty
Quoted Price: £1200.00 Experience: Star Full Star Empty Star Empty Star Empty Star Empty
Pickup Address: TW2 5RB Friendly: Star Full Star Empty Star Empty Star Empty Star Empty
Destination Address: SO22 5SE Appearance: Star Full Star Full Star Full Star Empty Star Empty

Items Condition After Delivery:

Time Keeping and Preparation:

Items in Good Condition: N/A Pickup Time: As Scheduled
Minor Scratches: No Delivery Time: Late
Damaged Goods: Yes Removal Tools: No
Lost / Stolen Goods: No Removal Blankets: No

Company Details:

Company Name: Arclite Removals Price Rating: Competitive
Company Telephone: 0800 7315004 Will You Recommend? No
Company Sales Person Company Source:

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