Latest Removal Reviews

BGP Removals Ltd are professionals the level of service provided was outstanding. We were in safe hands, we were told they would take away all the stress and they really did. They worked extremely hard from the moment they got there and didn’t stop until everything was loaded. Definitely worth the money and have recommended to my friends and family. Thank you so much

The boys were very polite and friendly and made sure our move went smoothly. Very impressed with the service we received

The guys turned up early and were very friendly, the day ran smoothly and with no issues, would highly recommend

An excellent professional company and a friendly group of guys who will go the extra mile for you at a reasonable price. I would recommend them to anyone

I had a partial move from Glasgow to Rome. The movers from the Glasgow office came on the 24th of April and did a good job of packing and wrapping my belongings, which were then packed into a wooden pallet, which I was told would not be opened again until it reached Rome. A complete lie.

After two months in storage my belongings were sent to Kent at the end of June. I heard a lot about the mysterious 'Kent office' in the following couple of months, usually every time something went wrong. Adjectives I could use to describe Britannia Movers?

*DISHONEST: My belongings were unpacked and repacked. I don't know if this happened in Glasgow or Kent. When they finally arrived, I had boxes with a random mix of belongings; some clothes wrapped around my microwave, some collectable soft toys cushioning my plates etc. Weird.

*INCOMPETENT: I was given a delivery window at the end of July. According to Glasgow, the Kent office 'forgot' to put my stuff on the July truck. I was told that I'd have to wait for the August truck. A month later.

*RUDE: There was no apology for this delivery error, quite the opposite in fact. I was told by the Glasgow office that they 'couldn't see the problem, to be honest'. After I made a fuss I was grudgingly refunded £200, a fraction of what I spent in rearranging flights and travel as a result of Britannia's mistake.

*LAZY: My belongings finally arrived 2 months after they left Glasgow. I flew back early from a holiday to be in Rome for the new delivery date. At 6pm that day, the delivery driver called to say that he couldn't get into my street because the truck was too big, so he was taking my stuff to a warehouse on the outskirts of Rome. By now I was at breaking point. Thankfully he came after I begged, cajoled, and bribed him. Unsurprisingly, the truck was not actually too big for the street.

*EXTREMELY CARELESS: Lots of little bits of annoying damage; dent on my retro microwave, chipped plate, damaged picture frames, dirty marks on a lampshade and the mattress. I stupidly didn't take out their insurance so as far as Britannia were concerned, it wasn't their problem. I had foolishly hoped that a removal company would see it as their responsibility to move your belongings without damaging them. I was wrong.

*MORALLY BANKRUPT: In my partial move, one item was sadly 'lost'. The item? A Playstation 4. Everything else arrived, including the games for the console (which I had put in a different bag). It just so happened the one missing item was a £300 games console. What were the chances? Quite high, it seems. Make of that what you will.

Are Britannia the cheapest option? Probably. But with a £200 refund, I still paid £1300 for this farce. But if you decide to go with them, don't include anything remotely valuable in your packing (in could get 'lost'), take every form of insurance that you can possibly find, be VERY flexible regarding delivery times, don't use their 'wrapping' service (where they throw stuff in a box and hope for the best).

Or do yourself a favour, pay a bit extra and use a different company. I wish I had.

What a great company Risdale Removals are. They took all the worries out of moving.

The initial communication Prior to my furniture arriving in Northern Ireland was acceptable.

I had agreed with the company that they would hold my furniture etc till the 1st August ( picked up on the 19th July) I then had to wait till after 19.00hrs on the 16th August for it to be actually delivered,Terry was a star as where the guys who initially picked up in Harrogate, however Mr Crain,s attitude and customer service skills Are sadly lacking , on arrival with my furniture on the 16th August - he neither apologised or made any attempt to offer any explanation for the delay and state of my furniture, coupled with that some of my delivery was actually delivered to a different house, leaving me with the job of picking it up.

Would not recommend

Worst experience of my life ! Do not use under any circumstance. Removal men are rude and disrespectful. As for the owner after sales service is shocking! Does not want to discuss or take

Refuses to acknowledge any responsibility for damage caused.

The most professional removal company

I would recommend inline to all my friends and family. We had a very stressful move and the removal men had our whole house packed onto the vans when we got a call from our Solictors to tell us it wasn’t going to happen that day, the men was very helpful and understanding that they had to unload the van back into our house. They was all very friendly and joked around with and made us all laugh when we was very stressed. They got me penciled in for another day and the moved took place while I was away on holiday. My daughter done the move with the men and she was very happy with their service and made her feel very comfortable and again laughed and joked around with her. Cannot recommend inline enough brilliant company and very helpful.