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Home County Durham Bishop Auckland Ramshaw Transport

Profile Of Ramshaw Transport

We cover Bishop Auckland area and also offer our domestic removals services in Ferryhill, Seaham, Trimdon Station, Wingate, Durham, Bishop Auckland, Peterlee, Crook, Spennymoor, Chester le Street, Shildon, Barnard Castle, Consett, Yarm, Darlington, Newton Aycliffe, Stanley, Bishop Auckland and surrounding towns.

Ramshaw Transport Reviews

There are currently 3 published reviews for Ramshaw Transport.

Choose another company 1 out of 5 Star Full Star Empty Star Empty Star Empty Star Empty

23rd August, 2017

I have never wrote a negative review before, but this time I feel like I need to share our experience and warn everybody not to go with Ramshaw Transport. Moving abroad is stressful enough without worrying and waiting for your boxes to show up 5 weeks. However, the long wait for the delivery was not the biggest issue. The lack of good costumer service was shocking, unanswered emails, unreturned calls and no one to give an estimtated arrival time for our goods. They wouldn`t even give us a heads up when one of their truck "broke down". They were unprofessional in every way and we are just happy that the boxes finally arrived and we can forget Ramshaw Transport once for all.

[ Complete Review ]

Bullying and Blackmail 1 out of 5 Star Full Star Empty Star Empty Star Empty Star Empty

8th November, 2014

Paid �660 upfront for a 6 hour job, 2 men one sprinter van. We were quoted �550 but they forgot to mention the VAT until it was booked. Staff were rude and upset my neighbours, didn't wrap our mattress and got it filthy in the van, then refused to unload the van unless �150 'waiting time' charges were paid. Tried to speak to the boss and had the phone slammed down. Wrote and complained, they admitted fault and apologised but on requesting the return of our monies, we have heard nothing further. Do not use!

[ Complete Review ]

Avoid Ramshaws Transport 1 out of 5 Star Full Star Empty Star Empty Star Empty Star Empty

30th January, 2014

We used this firm in October 2013 to complete house removals from and to two different properties over 3 days. When they initially quoted us they seemed very professional, personable and willing to help you find solutions. In turns out the solution they are looking for is how to make themselves more money. They demanded full payment before starting the job, which they didn't tell me was required until 24 hours in advance of moving date when it was too late for us to employ anyone else. They turned up late, 3 days running, demanded additional money as the packing took longer than they expected, which is hardly my fault as they provided the quote after a survey. They refused to unload the removal lorry with our goods on until we paid the extra money. They were paid to assemble a wardrobe which they were then unable to assemble, but did we get a refund when we asked, of course not. Two very precious and sentimental items got broken in the move, one of which was a piece of artwork my husband bought me for our wedding. I appreciate that accidents can happen and consoled myself with the fact that we were insured. But guess what, when I asked Mr Smith how we go about claiming he said we were not insured as a signature was missing. We ended up paying over �1,000 for a shoddy service with little care and attention and were bullied into paying extra money to get our goods back. Please do not be duped by this firm. You will regret using them.

[ Complete Review ]

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