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Home Surrey Carshalton W H Cox & Son Removals

Profile Of W H Cox & Son Removals

At W.H.Cox Removals we are a family run company who have been established for 30 years. If you need a removal service to take you from Surrey or Middlesex to anywhere in the UK, contact us today for a free quote.

We cover Carshalton area and also offer our domestic removals services in Cobham, East Molesey, Thornton Heath, Banstead, Walton-on-Thames, Virginia Water, Thames Ditton, New Malden, Redhill, Surbiton, Morden, East Grinstead, Kenley, Cranleigh, Hindhead, Dorking, Warlingham, Weybridge, Oxted, Richmond, Ewell, Mitcham, Egham, Horley, Carshalton, Guildford, Epsom, Woking, Croydon, Coulsdon, Reigate, Leatherhead, Camberley, Purley, Bagshot, Godalming, Esher, Caterham, Windlesham, Godstone, Farnham, Haslemere, Kingston-on-Thames, Whyteleafe, Lingfield, Chessington, Sutton, Lightwater, Worcester Park, Ashtead, Carshalton and surrounding towns.

W H Cox & Son Removals Reviews

There are currently 1 published reviews for W H Cox & Son Removals.

Fundamentally Flawed 1 out of 5 Star Full Star Empty Star Empty Star Empty Star Empty

14th November, 2016

Having sought quotes to move I found W H Cox the quickest and most pleasant, not to,mention most competitive in price. After dropping boxes off prior to the move, one of their men began inappropriately messaging me. I notified the office with a personal visit and surprisingly didn't receive an apology, just an embarrassed hush confirming that he wouldn't be one of my removal men on the big day. On the day of moving, a huge lorry arrived that was clearly of a size that would not fit in my drive and that could be left in the lane outside my house as it blocked my neighbours access out of the cul de sac. Having tried to change this lorry for two smaller versions they then found that the ones they were pulling from another job were ultimately destined to move into my house so aborted. Almost two hours and much stress, and obvious wasted time, the excellent driver and lead removal man managed to manoeuvre the vehicle into the drive without damaging surrounding verges etc. This was a testament to his tenacity and saved the skin of W H Cox and to me, a fundamental part of quoting for a job would be to assess access to a property and align vehicles appropriately. It also became apparent that the lorry would only just accommodate my house load to within an inch. The people moving into my house had to have their men return as there was not enough space on their lorries for the belongings.

The three men who moved me were excellent and could not be faulted but when I emailed the office to point out their mistakes I have received no reply, let alone an apology. As I pointed out to them, moving is stressful enough, but having this on your moving day was totally unacceptable.

Sadly, I would NOT recommend them even though, ultimately, I was moved successfully but the lack of basic understanding and dismissive attitude surpassed the good service from their removal men on the day.

Given that it is their business to assess load and access (not the clients) they are fundamentally not fulfilling the role trusted upon them.

[ Complete Review ]

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