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Home Berkshire Ascot Moving Me Now - Removals & Storage

Profile Of Moving Me Now - Removals & Storage

We offer a friendly, efficient, professional removal service at a competitive price. Please call us today, you will not be disappointed. Free clearance of rubbish/unwanted items.

We cover Ascot area and also offer our domestic removals services in Newbury, Slough, Reading, Windsor, Bracknell, Crowthorne, Maidenhead, Hungerford, Wokingham, Ascot, Ascot and surrounding towns.

Moving Me Now - Removals & Storage Reviews

There are currently 1 published reviews for Moving Me Now - Removals & Storage.

Held to Ransom 1 out of 5 Star Full Star Empty Star Empty Star Empty Star Empty

15th June, 2017

I looked for a local firm to move my possessions to France from the UK, because the international specialists all seemed to have mixed reviews. The proprietor of Moving Me Now responded quickly to my request for a quotation and submitted a high price. But in negotiations he agreed to review it. I then lost valuable time whilst he delayed responding, leaving me insufficient time to go elsewhere.

He did not submit a revised quotation until 19th May (received 20th)for a removal due to start on 25th. But he advised me that the bulk of the removal would take place the following day, 21st May. I had planned for 24th or 25th and obtained the promise of help from friends, but they could not assist with the earlier deadline. I was unprepared for a premature removal.

He had quoted delivery to France after 30th May, which would mean being without our possessions for a week. I had no choice but to accept.

The first stage removal was chaos, and I needed assistance with packing which I could have managed without, had the move been three days later.

Furniture was finally deliverd in France on 7th June - 17 days after collection. Some items were damaged, most critically, fine reproduction yew dining chairs, which had not been adequately protected.

The items had been packed initially into containers, which required two trips to the store to offload over two days. They were then re-packed onto a non-container lorry for final delivery to France. I'm convinced the additional handling of unloading and re-loading to/from the store led to the damage.

Worst of all, a good quality adjustable step ladder which my wife and I both saw on the delivery lorry during unloading in France, was not unloaded. I did not discover that until the following day. At one point it had been separated from the remainng unloaded items in the lorry and partly concealed under removal blankets. It is now clear one or more of the removal men intended to keep it. It was therefore stolen.

I could not trust the proprietor to keep his word. He delayed until I had no choice but to accept his terms. He delayed delivering to France until he had obtained a follow-on collection and delivery job in Toulouse. He submitted an invoice with supplementary charges which I had to pay before my items would be delivered. In effect, my furniture was held to ransom - pay up or we won't deliver.

He never responded in timely fashion to my phone calls or emails once he was confident of securing my business. He has ignored my complaint about the poor way in which his contractors handled my goods, and stole an item from me.

Do not trust this firm. The business is run for his convenience, not yours.

[ Complete Review ]

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